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Norwalk La Mirada Unified School District

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Technology Services » Self Service Reset Password Management

Self Service Reset Password Management

Self Service Reset Password Management (SSRPM) is a new application for NLMUSD to help our staff, teachers and students to do the password reset if they forget their password. Once they enrolled to the SSRPM system, they can access SSRPM anywhere when they need to have their password reset.
 
Please follow the instructions below to access the SSRPM:
 
Step 1
 
Please open your internet browser (Firefox, IE, Chrome, Salari, etc) and go to this link:
 
In order to reset account password, please enroll your account to the system first. If you enrolled to the system already, please skip the Steps 2-5 and go to Step 6.
 
Step 2 (Enroll Account)
 
Click Enroll into SSRPM.
 
Step 3
 
Please input these following information:
 
User (For example: jsmith)
Password
Domain (If you are Staff or Teacher, please type WIN2K. If you are student, please type ACAD
Captcha code
 
Once you finished, click Continue
 
Step 4
 
Please answer all security questions. (All answers have to be different). Retype the answer on the Confirm area.
 
Once you finished, click Enroll.
 
Step 5
 
If the enrollment is successful, you should see this page below and you can click Home to go back to the main page.
 
Step 6  (Password Reset)
 
Click Reset your password
 
Step 7
 
Input the following information:
 
User (For example: jsmith) 
Domain (If you are Staff or Teacher, please type WIN2K. If you are student, please type ACAD
Captcha code
 
Click Continue once you finished.
 
Step 8
 
Please answer all the security question. Once you finished, please click Reset Password
 
Step 9
 
Once you pass the security check, you can input the new password. Also retype your password again. Once you finished, click Confirm your new password:
 
Step 10
 
You should see the following screen if you reset your password successfully. Now you test your new password and verify if the new password is working or not.
 
 
Note:
If you already enrolled to the system and you do the Step 2(Enroll Account), the system will ask you either retype all security answer, or remove your account from the system. You can choose either one or click Home to go back to the main page.